Is this what they call Customer Service?
Ever called up your phone company and ended up on hold for ages? And then when you do get through to someone, the operator you talk to isn't much help? Or does your phone company send you heaps of unwanted mail, promoting services you don't want or need?

Frustrating isn't it? Even more so when you consider that your phone company actually overcharges you so they can staff and manage their expensive call centres and fund their marketing activity.

You'll find just-dial different
When you become a just-dial customer, all your queries are dealt with by e-mail quickly and professionally. We'll only contact you with your permission, and when we do get in touch, it'll only be regarding services and information you've told us you're interested in.

And what's more we never spend money on activities you can do without. You pay for calls and nothing else. That's why your phone bills and call charges will always be among the very lowest in the UK.

How do we cut out the costs?
We cut our costs and save you money by

• Sending you emails, not letters - which saves on admin and postage costs
• Letting you manage your service online - which saves on overhead costs by cutting out paperwork and call centres
• Taking payment only by Direct Debit - which, again, saves on admin and cheque processing costs

About Just-Dial
Just-dial is a service division of Telco Global Ltd which is part of The Carphone Warehouse Group, Plc. Please visit www.cpwplc.com for further information.