JD Unlimited FAQ's
Questions
Q: How do I subscribe to Just Dial Unlimited?
Q: How much does it cost to subscribe to Just Dial Unlimited?
Q: How do I cancel my subscription?
Q: How do I make a call?
Q: Which destinations are included in the Just Dial Unlimited package?
Q: How do I call destinations outside of the Just Dial Unlimited package?
Answers
Q: How do I subscribe to Just Dial Unlimited?
A: You can subscribe to Just Dial Unlimited in three simple steps:
- Step 1 - Text WEB to 81020 to request our JD Unlimited Service
- Step 2 – We’ll send you a text message providing details of our service. To agree to subscribe to our service – REPLY WITH AGREE
- Step 3 – We’ll send you a text with our JD Unlimited access number.
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Q: How much does it cost to subscribe to Just Dial Unlimited?
A: Texts from 81020 cost £10 plus your standard mobile network rates for the request message and is charged by your service provider. You will be charged £10 every 30 days.
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Q: How do I cancel my subscription?
A: You may opt out at any time by texting STOP to 81020. You will be able to use JD Unlimited to make calls until the end of your current subscription period.
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Q: How do I make a call?
A: Dial the JD Unlimited Access Number – 0207 124 2010 – at the prompt dial your destination number. Don’t Press the Send button on your phone after dialling your destination number. This will result in your call to our service being put on hold and a new call starting through your mobile phone provider and you will be charged by your provider at their rates.
Calls to our 0207 124 2010 access number will be charged to you by your mobile service provider at their rate or may be included in your call package.
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Q: Which destinations are included in the Just Dial Unlimited package?
A: Check our JD Unlimited web page for the destinations available at the time of your call and before you subscribe to our service. Calls to mobiles are not included unless explicitly stated.
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Q: How do I call destinations outside of the Just Dial Unlimited package?
A: Our Just Dial Instant and topup2talk services have great low rates weather you’re calling from a landline or a mobile and can be used in addition to JD Unlimited to maximise your savings when calling overseas.
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