CHANGES TO THE STANDARD RATE OF VAT

WHAT HAS HAPPENED?

The chancellor reduced the VAT rate from to 15% starting Monday 1st December 2008 for a period of 13 months. From 1st January 2010 the standard rate of VAT will revert to 17.5%.

JUST-DIAL INSTANT CALL CHARGES.

Call charges for calls made through just-dial Instant Access numbers are billed to you by your service provider and not by just-dial. Our Just-dial Instant Access numbers are classed as Specialised Numbers; the price of the calls to Specialised Numbers, charged by BT, is set by the regulator. Just-dial show the rate that you would pay if you were a BT Together Option One customer inclusive of VAT at 17.5%.

When the standard rate of VAT reverts to 17.5%, on the 1st of January 2010, your service provider should also adjust the amount of VAT charged to reflect the changes.

WHAT SHOULD I DO IF MY SERVICE PROVIDER ISNT BT?

If you use just-dial instant from your mobile or call through a fixed line service provider other than BT then please check with your service provider for further details.